111 Urgent Mental Health Help

Published: 04 April 2024


Now available in Gwent 24 hours a day, 7 days a week, the 111 (Press Option 2) service offers urgent mental health help – all from the same 111 number. With locally-based, specially-trained well-being practitioners on the other end of the phone, the Option 2 service offers direct access to local mental health services for callers with a wide range of needs. Available to children and adults of any age, the service offers bespoke, one-to-one advice, support and care to meet the needs of each individual.

This service is easily accessed by calling 111 and pressing option 2. It's also free to call from mobiles and landlines, even when the caller has no credit left.

We hope you will find this information useful. Please find attached some bilingual digital assets which includes a poster, social media assets and suggested accompanying copy. We’d be grateful if you could please share this information with your contacts and where possible on your own social media channels.

Find out more about the 111 (press option 2) service here: The "Friendly Faces That You Can't See" Behind the New 24/7 Mental Health Support Service in Gwent - Aneurin Bevan University Health Board (nhs.wales)